Talk before you Walk

Telephone 111 (Freephone) to access medical assistance

Patients urged: ‘Talk Before You Walk’ when your GP practice is closed

Patients across County Durham have been reminded to ‘Talk Before You Walk’ when in need of care when their GP practice is closed.

By phoning NHS 111, patients who need to be seen urgently on the same day will be offered an appointment with a healthcare professional either at their own GP surgery or at another surgery nearby called a Primary Care Service or a hub.

Primary Care Services are available across the area.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath or symptoms suggestive of a stroke or worsening of an infection which could suggest SEPSIS constitute an emergency.