Methods of ordering your Repeat Prescriptions
The repeat prescription system is fully computerised.
Repeat prescriptions can be obtained by the following methods:
- Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
- NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
- SystmOnline – Click here to use our online system
- Airmid – Airmid gives you access to your full medical records, and reduces the need for face-to-face appointments.
- Voice Connect – Medical Messenger from Voice Connect allows medical practices throughout the UK to effectively and efficiently communicate with patients, while reducing calls into reception at peak times.
- By repeat slip or on paper – You can drop your repeat slip in the prescription box located in the reception area
NHS Login
Please Note
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
If you are housebound or a carer we will take requests over the telephone.
About Pharmacists
Pharmacists can provide health advice at any time. They can offer help on everyday illnesses such as coughs and colds and they are able to answer any questions you may have about prescribed medication or medication you buy over the counter. A pharmacist can also give advice on a range of health topics such as asthma, healthy eating or giving up smoking.
Some pharmacists do have private areas where you can talk in confidence. You can watch this video to find out more about what a pharmacist can offer.
If you are prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a new free scheme called the New Medicine Service (NMS). You can click here to watch a video about this service.
HRT Pre-Payment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
Medication Reviews
Patients on repeat medication will be asked to see a doctor, clinical practitioner or practice nurse at least once a year to review these regular medications. It is important to comply with these medication reviews as monitoring is needed in order for us to continue issuing the repeat medications in a timely manner.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.